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Understand your latest update

What does your tracking status mean?

Choose the status shown in your result to learn what is happening and what to do next.

↗ What Does In Transit Mean? Your package is moving through the carrier network toward its destination. It may be traveling between facilities even when a new scan has not appeared yet. ⌂ What Does Out for Delivery Mean? The parcel has usually left the local delivery facility and is assigned to a delivery route for the current day. ! What Is a Delivery Exception? A delivery exception means an unexpected event is affecting the planned route. It does not automatically mean the parcel is lost. … What Does Pending Mean in Tracking? Pending usually means the carrier cannot provide a reliable delivery estimate yet or is waiting for the first physical scan. ✓ Package Says Delivered but Not Received A Delivered scan records that the carrier completed the delivery event. If you cannot find the parcel, check common safe locations before starting a claim. ◎ What Does Customs Clearance Mean? The shipment is being reviewed for import or export requirements. Customs processing time depends on the destination, declared contents and whether documents or fees are needed.
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